
What you’re installing (and why it matters)
On macOS, a Canon Pixma can work in three different “levels” of setup:
-
Basic printing (often works automatically)
macOS may detect the printer and use a built-in printing path. This is fine for everyday documents. -
Full Canon driver package (best control and stability)
Gives you richer paper profiles, better photo output tuning, maintenance tools, and more reliable status reporting. -
Scanning utilities (separate from printing)
Scanning may require Canon’s scan utility even if printing works. If you want consistent scanning to PDF, multi-page workflows, or device status, install Canon’s software.
This guide shows the most reliable setup sequence so printing and scanning both work cleanly.
Before you install: prep that prevents “mystery failures”
1) Identify your connection type
Choose one and stick to it while installing:
-
Wi-Fi through your router (recommended for daily use)
-
USB cable directly to your Mac (recommended for first-time setup if Wi-Fi is unstable)
-
Wi-Fi Direct (only when you don’t have a router, or for quick pairing)
2) Confirm the printer is ready
-
Power on the printer and clear errors (paper jam, open cover, low ink warnings that block operations).
-
Load plain paper.
-
If your Pixma has a screen, confirm it shows a ready state.
3) Confirm your Mac can “see” the network
-
Connect your Mac to the same Wi-Fi network you plan to use for the printer.
-
Temporarily disable VPN while installing (VPN can block local device discovery).
-
If you use a guest Wi-Fi network, switch to the main network; guest networks often isolate devices.
4) Avoid duplicate printer entries (a common macOS trap)
If you previously installed the printer and it behaves strangely:
-
Remove the old printer entry before re-installing (steps below).
Step 1: Remove old Canon Pixma entries (recommended for clean installs)

This step prevents macOS from clinging to an outdated printer profile.
For newer macOS (System Settings layout)
-
Open System Settings.
-
Go to Printers & Scanners.
-
Select your Canon Pixma printer.
-
Click Remove Printer.
For older macOS (System Preferences layout)
-
Open System Preferences.
-
Go to Printers & Scanners.
-
Select the Canon Pixma and click the minus button to remove.
If you see multiple similar entries (same printer name with “2” or “copy”), remove them all for a fresh start.
Step 2: Choose the right installation path
Use the path that matches what you need.
Path A: Quick setup (printing only, minimal software)
Choose this if:
-
You only need basic printing
-
You don’t need advanced photo controls or maintenance utilities
This usually works by simply adding the printer in macOS and letting the system choose a driver automatically.
Path B: Full setup (recommended for best results)
Choose this if:
-
You want reliable scanning workflows
-
You want maintenance tools (nozzle check, cleaning, alignment)
-
You want better photo output and media profiles
This uses Canon’s driver and utility package for your specific Pixma model.
If you are unsure, use Path B.
Path A: Quick setup using macOS built-in driver selection
Step A1: Add the printer in macOS
-
Open System Settings (or System Preferences).
-
Go to Printers & Scanners.
-
Click Add Printer, Scanner, or Fax (wording may vary).
-
Wait for your Canon Pixma to appear in the list.
If you don’t see it:
-
Confirm printer and Mac are on the same Wi-Fi network.
-
Restart the printer and refresh the add-printer window.
Step A2: Select the printer and verify the driver choice
When you select the printer, macOS may choose a driver automatically. You may see a “Use” or “Driver” field.
-
If it shows a Canon-specific driver name, that’s usually good.
-
If it shows a generic option, printing can still work, but feature access may be limited.
Step A3: Print a test page
-
Open any document and print a one-page test.
-
Confirm paper feeds correctly and the output looks normal.
If printing works but scanning does not, install Canon’s scan utility using Path B.
Path B: Full setup using Canon driver and software (recommended)
Step B1: Download the correct Canon software package
-
On your Mac, open Canon’s official support page for your exact Pixma model and your region.
-
Download the macOS driver/software package listed for your macOS version.
What to choose if there are multiple downloads:
-
Choose the “Full Driver & Software Package” if available.
-
If downloads are separated, get:
-
Printer driver
-
Canon print utility (if listed)
-
Canon scan utility (often IJ Scan Utility Lite)
-
Step B2: Allow downloads to run (Gatekeeper rules)
macOS may block installers that are not from the App Store until you allow them.
If the installer won’t open:
-
Find the downloaded installer in Downloads.
-
Right-click it and choose Open.
-
Confirm you want to open it.
If macOS still blocks it:
-
Open System Settings.
-
Go to Privacy & Security.
-
Look for a message about the blocked app and choose Allow or Open Anyway.
-
Run the installer again.
Step B3: Install the software
During installation you may be asked to choose connection type.
Choose one:
-
Wi-Fi: The installer will search for printers on your network.
-
USB: Connect the USB cable only when the installer asks, to ensure correct device binding.
Finish the install and restart the Mac if prompted.
Step B4: Add the printer after the install
-
Open Printers & Scanners.
-
Click Add Printer.
-
Select the Canon Pixma printer.
-
Verify the driver field shows the Canon driver (or a model-specific driver entry).
-
Add the printer.
Connecting during installation (Wi-Fi vs USB) with reliable outcomes
Wi-Fi setup tips (to avoid “printer not found”)
-
Make sure the printer is already connected to your Wi-Fi network before you run the installer.
-
If the printer was recently moved to a new router or changed Wi-Fi name/password, reconnect it to Wi-Fi first.
-
Keep the printer close to the router for setup, then move it after everything works.
If your router has both 2.4 GHz and 5 GHz:
-
Many printers connect best on 2.4 GHz.
-
Your Mac can be on either band as long as both bands are part of the same main network and not isolated.
USB setup tips (best for first-time installs)
-
Use a direct USB port (avoid hubs and docking stations during setup).
-
Connect only when prompted by the installer.
-
After USB installation, you can still switch to Wi-Fi later without reinstalling everything.
Step 3: Install and verify scanning (the part people forget)
Printing can work even when scanning is not configured. Confirm scanning separately.
Option 1: Canon scan utility (recommended)
-
Open the Canon scan utility from your Applications folder.
-
Select your Pixma scanner.
-
Run a test scan to PDF.
If the scanner is not detected:
-
Confirm the printer is on the same network as the Mac (for Wi-Fi scanning).
-
If on USB, reconnect the cable and relaunch the scan utility.
Option 2: macOS built-in scanning
Some Pixma models work with the macOS scanning interface:
-
Open Printers & Scanners.
-
Select your Pixma.
-
Use the scan function if available.
If macOS scanning is limited or inconsistent, use Canon’s scan utility for more predictable control.
Step 4: Confirm the setup is truly correct (the “trust test”)
Run these checks to avoid issues later.
Test 1: Print a text page
-
Black text should be crisp, not fuzzy or broken.
Test 2: Print a color block page
-
Colors should be clean and not missing (no surprise green tint or faded yellow).
Test 3: Scan a document to PDF
-
Confirm it saves to the folder you expect.
-
Confirm pages are oriented correctly.
If all three work, installation is complete.
Common installation problems and fixes (macOS-focused)
Problem: Printer appears, but says Offline or Not Responding
Most common causes:
-
Mac and printer are on different Wi-Fi networks
-
VPN is enabled
-
Router guest network isolation is blocking local devices
-
The printer’s network address changed and macOS is confused
Fix routine:
-
Disable VPN temporarily.
-
Restart printer and Mac.
-
Remove the printer from macOS.
-
Add the printer again.
-
If it keeps returning, keep the printer on a stable network and avoid guest Wi-Fi.
Problem: Installer can’t find the printer on Wi-Fi
Fix routine:
-
Confirm the printer is connected to Wi-Fi and not on Wi-Fi Direct.
-
Move printer closer to router for setup.
-
Restart router (if acceptable), then restart printer.
-
Use USB installation first, then switch to Wi-Fi after.
Problem: Driver installs, but print jobs hang in queue
Fix routine:
-
Cancel all print jobs.
-
Remove the printer.
-
Restart the Mac.
-
Re-add the printer using the Canon driver.
-
If the queue keeps locking, reset printing system (strong fix below).
Problem: Scanning works, but printing doesn’t (or vice versa)
This often indicates the printer was added with an incomplete profile or duplicate instance.
Fix routine:
-
Remove all Pixma entries.
-
Reinstall Canon driver package (Path B).
-
Add the printer once, verify driver selection, then test print and scan again.
Problem: “Filter failed” or strange output behavior
This can happen with mismatched drivers or corrupted print filters.
Fix routine:
-
Remove printer
-
Re-add with Canon driver
-
If it persists, reinstall the Canon package cleanly
Strong fix: Reset the printing system (use when problems won’t die)
Use this only when:
-
Multiple duplicate printers exist
-
Print queue behaves erratically
-
Re-adding the printer doesn’t help
-
The printer flips online/offline unpredictably on the Mac despite stable network
What it does:
-
Removes all printers and resets the macOS printing subsystem
-
Clears stuck queue states that normal removal can’t fully fix
After resetting:
-
Reinstall Canon software if needed
-
Add the Pixma again as a fresh device
-
Test print and scan
Best practices for long-term stability (especially on Wi-Fi)
-
Keep the printer on the main Wi-Fi network, not guest Wi-Fi.
-
Avoid printing while connected to VPN.
-
If your printer often goes offline after router restarts, consider making the printer’s network address stable using router settings.
-
Keep only one active printer entry in macOS for the Pixma you actually use.
-
Print a small page occasionally; long idle periods can introduce both connectivity and inkjet maintenance issues.
Quick reference: the clean, reliable install sequence
-
Remove old Pixma printer entries
-
Disable VPN temporarily
-
Install Canon driver and utilities for your exact model (recommended)
-
Add printer in Printers & Scanners and confirm driver selection
-
Test print (text + color)
-
Test scan to PDF using Canon scan utility
-
If issues persist: remove and re-add, then reset printing system only if necessary